"As a business one goal should be to meet customer expectations, to "delight" customers is the ultimate compliment! Kasey and the service have delighted me with the response to my service issues on Shining Star. We sailed yesterday and the boat was beautifully cleaned, engine flawless, and the other small issues corrected perfectly. I will call Kasey later today with my appreciation for a job very well done. I just wanted you and Patti to know how delighted I is to be a Pinnacle member."
K.F. CEO Captain, Shining Star
Chicago sailing, Detroit sailing, instruction, sailboat lessons, an innovative sailing timeshare program and more. Sailboat instruction, lessons, sailboat timeshare program, Detroit & Chicago sailing.